dear leader

Louisville bread line 1937There’s a lot going on in the world. Scrolling through my Twitter stream lets me skim across the top of it, dipping in here and there, saving an article, but mostly skimming. It’s oddly comforting, when things seem to be falling apart, to skim the surface.

But a tweet from a provocateur I don’t follow keeps coming up as people who I do follow throw up their Twitter hands (wings?) in frustration. A Library Leader thinks we should should embrace the gig economy, stop hiring full time library workers, and let a thousand gig jobs bloom. Because if you have a lot of gig jobs, you can be your own boss and make lots of dough if you hustle enough! Also, you will free yourself from the tyranny of the stable job and its “lack of flexibility.” Wake up, sheeple! It’s what those youngsters want! “The future workforce has less appetite for monotony as their grandparents.”

No kidding! Life is so not boring when you have a pile of school debt, no home you can afford, a looming climate catastrophe, and the thrill of not knowing what tomorrow will hold! A job? Three jobs? A fantastically exciting puzzle of what to do for child care when you have no idea what your schedule will be tomorrow? So flexible! But that absurdity isn’t what made me pause long enough to try and put my thoughts into words. It was the word “monotony.”

Continue reading “dear leader”

another tech is possible

biting shopping cartI submitted this piece to the Minneapolis Star Tribune, which published it under the headline “Freedom of information and personal data: Big Tech should take cues from public libraries” and the deck “They’ve developed a robust set of core values that strike the right balance.” You nailed it, Strib!

By the end of 2018, whatever faith we may have once placed in the giant technology corporations that we use daily was growing threadbare. YouTube made a show of removing Alex Jones’ breathless conspiracy theories for repeatedly violating their guidelines, but a subsequent report from Data and Society showed the platform continues to promote extremist content through its sensation-seeking algorithm. Amazon has rolled out a powerful facial recognition system, but it is flawed and biased, according to the ACLU, which found it falsely matched members of Congress with criminal mug shots. Facebook was apologetic about personal information scooped up by Cambridge Analytica and claimed it was a one-off violation of policies. Then we found out, thanks to a December New York Times investigation, that Facebook has given over a hundred companies routine access to troves of users’ personal data.

Continue reading “another tech is possible”

responsible freedoms

freedom 99 centsSupporting intellectual freedom is a bedrock principle for libraries, yet it carries with it a host of issues. Public libraries deal with challenges to books, displays, and programs constantly. They have policies and procedures in place to smooth the path, yet it’s not always a simple matter. For two years in a row, library staff in Utah were forced to remove a LGBTQ display because the library system director (who does not have library training, though he has an MBA) thought it was too controversial. This year, when required to replace their LGBTQ display, they created a “libraries are for everyone” theme, which managed to skirt the ban while including LGBTQ folks.

Similar challenges were launched last year at libraries in Texas and North Dakota, where the library directors pushed back. I wonder, though, if those libraries have had a similar display since. Nothing like having a state legislator say the library had promoted “an ideology of sexual fluidity, promiscuity, experimentation and deviation” to put a chill on things. (The North Dakota lawmaker also complained they didn’t include anti-LGBTQ books in the display to show “both sides.”) Meanwhile, in Iowa a group protested the presence of LGBTQ books in the Orange City library. The group includes in their arguments that the library should avoid encouraging people to learn about sexuality because gay people are in danger of committing suicide. Gee, I wonder why? The same group attacks local churches and church-affiliated colleges in Iowa for theological error and “false teaching,” but the library seems a particular focus for their activism.

Continue reading “responsible freedoms”

who’s welcome here?

To continue my posts relating core library values to our broader information landscape, I am going to scramble them up a bit. I had intended to go alphabetically (an order that does not seem absolutely obvious and natural to many of our students – they probably have a point, there). But when the American Library Association adopted a revision to a statement about how intellectual freedom applies to meeting rooms it created a storm of discussion and anger, so it seemed right to skip right ahead to intellectual freedom and why this library value matters beyond libraries. And is no simple matter.

Intellectual freedom means librarians strive to represent all perspectives and resist censorship that’s based on partisan or doctrinal disapproval or bias against a work’s creator. That’s pretty foundational for libraries, just as debating ideas freely is foundational to higher education.

Continue reading “who’s welcome here?”

it’s the attention economy, and it’s stupid

eyeballs (jade market)This coda to my last blog post is, in part, inspired by John Warner’s latest discussion of replacing human teachers responding to writing with machines that can read for structure and grammar but not for meaning, because meaning is not required to prove you can write. (In fact, according to the people selling this program, being able to write nonsense according to formula is proof you can write well! As if writing and meaning are separate categories.)

It’s also inspired by a piece in the New Yorker about people who believe the earth is flat and have the evidence to prove it – because there’s an abundance of evidence to prove just about anything you want, right now, and being able to “do the research yourself” is somehow affirming, a form of liberty. You don’t have to trust traditional authorities. You can find the truth yourself, online, and you’ll find a community of people who will agree with you to confirm your free thought.

Continue reading “it’s the attention economy, and it’s stupid”

access means more than abundance

pile of metal wasteWhen I made an informal survey of academic library mission statements a few years ago, access and service were the two values most commonly mentioned. Now that we’re practically drowning in information, why is access still so commonly named as a library’s primary purpose?

On average, over 6,000 scientific articles are published daily. Over 6,000 books are published, not counting those that are self-published. That’s just the tip of the content iceberg. Every day, according to various estimates, 1.45 billion people log into Facebook to share photos and links. Half a billion Tweets are sent. A billion hours of video content are watched on YouTube. Google responds to over 3 billion search requests using the 130 trillion webpages it has indexed. Meanwhile libraries have steeply reduced their acquisition of books and are beginning to let go of journal bundles. (Sweden just told Elsevier where to get off, and others here and abroad are deciding Big Deals are bad deals.) With all this abundance, combined with austerity in library budgets and expanding productivity demands made on everyone, what does information access even mean?

Continue reading “access means more than abundance”

a values proposition

open doorI gave a talk last week in which I got to develop some ideas I’ve been pondering lately – how the values that underpin libraries could inform where we go with the information technologies that play such a large part in our lives. Libraries are popular and librarians are trusted. That could be simply nostalgia or romanticism at work; people don’t generally know a lot about the work librarians actually do, but it seems significant that an institution that has been around long enough to develop a robust set of values persists when, by all accounts, it doesn’t belong in the modern world.

Continue reading “a values proposition”

system restore

I was invited to speak to members of PALNI, an organization that has developed an interesting model for “deep collaboration” among libraries at private colleges in Indiana. Here’s the text (also available as a pdf).

system restore (title)Thanks so much for inviting me to speak to you today. Full confession: I have never watched an entire episode of CSI Anywhere. I turned an episode on years ago but just couldn’t get over the fact that people who do forensic work for police investigations aren’t actually detectives and that few investigations use all that science because it’s too expensive. In fact, I’m such a feminist killjoy that it bugs me that we pretend we have scientists on hand to solve crimes when there are hundreds of thousands of untested rape kits sitting in evidence rooms across the country because DNA testing is too expensive and so many police organizations would rather spend the money on facial recognition systems and predictive policing schemes than on actual crime victims. Which is actually kind of related to what I want to talk about today.

Continue reading “system restore”

how libraries became public II

keyboard Reposted from Inside Higher Ed; photo courtesy of Toshiyuki IMAI

Here’s another interesting thing about the origins of American public libraries. We have women to thank for most of them.

Oh, sure, Andrew Carnegie had something to do with it. Unlike his fellow mega-rich philanthropists who built libraries, he didn’t want to build palaces. He wanted to produce relatively humble public libraries on an industrial scale, promoting the establishment of libraries in neighborhoods and small town throughout the country using a common set of standards, processes, and even architectural plans. He thought access to libraries could improve those among the working classes who wanted to improve themselves. They could be better workers, and some of them might even rise above their circumstances and become rich.

Continue reading “how libraries became public II”